Refund and Returns Policy

At LVR Lingfield Vehicle Recycling, we are committed to providing quality used parts and exceptional service. We understand that sometimes issues may arise, and we want to make the return process as straightforward as possible for you.

Returns for Faulty Items:

• If you receive a part that is faulty or not as described, you may initiate a return within 14 days of your purchase, provided the parts have not been tampered with.
• To request a return for a faulty item, please contact our customer support team within the specified 14-day window. We will guide you through the return process.
• Once we receive the returned item and inspect it, if the fault is confirmed and the part has not been tampered with, we will issue a refund or provide a replacement, according to your preference.

Returns Due to Incompatibility:

• Please be aware that returns due to incompatibility with your vehicle are not accepted. It is your responsibility to ensure that the part you are purchasing will fit your car.
• We provide detailed product descriptions and compatibility information for all our items. We strongly encourage you to double-check the compatibility of the part with your vehicle before making a purchase.
• If you have any doubts or questions regarding compatibility, please reach out to our customer support team for assistance before placing your order.

General Return Guidelines:

• To initiate a return, contact our customer support team within the specified return period.
• Ensure that the item is in its original condition, including packaging, and has not been tampered with.
• You may be responsible for the return shipping costs, except in cases of faulty items.

Contact Us: If you have any questions or need assistance with a return, please don’t hesitate to contact our customer support team. We are here to help and ensure your satisfaction.

At LVR Lingfield Vehicle Recycling, we value your business and are committed to providing you with the best service possible. Thank you for choosing us as your trusted source for used vehicle parts.